Privacy Policy – European Union

Novus Precast Pty Ltd (ABN:84 625 760 858)

(“we”, “our”, “us” and “Novus”)

We understand that privacy is important and are committed to protecting your data in compliance with the applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) when we collect, use, handle and share your personal data.

This Privacy Policy sets out the practices with respect to our collection, use, handling and sharing of personal information of individuals in the European Union (EU), including through the use of our website https://novusprecast.com.au.

What data we collect

We collect the following personal information from you:

• personal identification information, such as name, address, phone number, email address, other contact information;
• job title and employment details;
• communications and interactions with us.

Collection of Data

Your personal information may be received or collected in the following ways:

• You provide it to us. This occurs when you register on our website, or place an order for our products or services, complete a customer survey, provide your feedback on our message boards, via email or directly when you communicate or interact with us;
• We receive it from third parties. Our contractors, distributors, affiliates, service providers, advertising agencies, marketing companies and data providers and governments agencies may share your personal information with us. This information may include personal identification, employment details and contact information.

How we use your data

We collect your data so that we can:

• facilitate the creation of and manage your account on our website or with our business;
• process your order, supply, provide, maintain and improve our products, services, website/mobile application/social media and other information about us and our products;
• send you emails about our products, related products and services we think you might be interested in;
• promote our products, services, website and social media;
• develop or conduct a research on development of new products and services;
• customise and personalise your experience, preferences and interests when you access our website or mobile application, advertising and other content about us and our products;
• contact you and provide you with information that you have requested or agreed to receive or may be interested in receiving;
• alert you to the latest developments in the industry and to notify you of new products;
• respond to your inquiries, service requests, questions on products, website, services, promotions and events we may organise;
• make use of your information consistent with the context in which the information was collected or with your consent for other internal business purposes in compliance with applicable laws and regulations.

We may share your data with our affiliates and business counterparties so that they may offer you their products and services, including:

• M3S Holdings Pty Ltd;
• M3S IP Pty Ltd;
• Novus Precast Pty Ltd;
• NPG Trading Pty Ltd;
• Novus Resources Pty Ltd;
• Our contractors, suppliers and distributors. ;

How do we store your data?

We securely store your data on our “cloud”- based servers. We keep your information safe by implementing physical measures, including barriers, locks, doors and security alarms at the premises where our business is located, using up-to-date virus software and prevention technology, password security and firewalls for our computer systems and websites, putting in place IT and administrative internal protocols and only allowing people who need to be privy to that information access it.

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy statement, including to offer our products and services to you, facilitate our work as a supplier of concrete connection elements, construction methods and solutions, manage our business relationships with contractors, customers and suppliers, conduct marketing and promotional activity, provide customer and product service support, comply with our legal or contractual requirements and obligations (if necessary), at which point we securely destroy it by securely erasing all personal information held digitally or in hard copies.

Marketing

We may send you information about our products and services that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of our group of companies.

If you no longer wish to be contacted for marketing purposes, you will find a link to unsubscribe at the bottom of the marketing email you have received.

What are your data protection rights?

You have the following rights in relation to your data:

• Right of access. You have the right to request copies of your personal data;
• Right to correct. You have the right to request that we correct any information you believe is inaccurate. You can also request us to complete information you believe is incomplete;
• Right to erasure. Subject to certain conditions, you have the right to request that we erase your personal data;
• Right to restrict processing. Subject to certain conditions, you have the right to request that we restrict the processing of your personal data;
• Right to object to processing. Subject to certain conditions, you have the right to object to our processing of your personal data;
• Right to data portability. Subject to certain conditions, you have the right to request that we transfer the data that we have collected about you to another organisation, or directly to you.

We will process and respond to your request within 30 days. Our response to your request may be limited, subject to the GDPR. We may contact you for further clarification or if we need further information to identify you.

You can submit your request to our Privacy Officer (Data Controller) at: norm@novusprecast.com.au; P.O. Box 6361 Clifford Gardens Qld 4350 Australia; or by contacting us on PH +61 419 029 161 between the hours of 9 AM and 4 PM AEST Monday to Friday

Privacy policies of other websites

Our website may contains links to third party websites. Our Privacy Policy only applies to our website. If you click on a link to a third party website, you should read their privacy policy. Novus does not re-publish, endorse, recommend or approve the third party links, has no associations with their operators, makes no representation or warranty concerning the accuracy or other characteristics of the content of the third party links or the experience you will have, and is not responsible for the privacy or other policies or practices of those third parties.

Updates to our Privacy Policy

If this Privacy Policy changes, the updated Policy will be posted on this website. Please check our website periodically and read the Privacy Policy, especially before you provide any personal information to us.

This Privacy Policy was last updated on April 24th 2020.

Contact us

If you have any questions or require further information about our approach to privacy, our privacy practices, this Privacy Policy, or wish to request access to personal information we hold about you, or submit a complaint, please do not hesitate to contact our Privacy Officer (Data Controller) at:

Phone: +61 419 029 161

Email: norm@novusprecast.com.au

Address: P.O. Box 6361 Clifford Gardens Qld 4350 Australia

Hours: between the hours of 9 AM and 4 PM AEST Monday to Friday